FAQs

Online Resources FAQ

Will I need to change my login information?

Members will be able to login to Online or Mobile banking with their current information, though it is strongly encouraged for those with their account number [as their username] to change it.

Will my account access be interrupted at any point?
Will my transfer information be included in the new online banking?
If there are multiple user IDs for my account, will they all be converted?
Am I going to have to download a new app?
If I use Popmoney, will payments transfer to Zelle®?
Will my bills still get paid in BillPay?
What will happen to my account connected to third party sites?
What will happen to my account connected to third party sites? Will my accounts transfer from My$Manager?

uChoose Rewards

What is uChoose Rewards?

uChoose Rewards is Picatinny Federal Credit Union’s rewards program where you earn points when you shop with your Premium Rewards Program credit card*. Redeem your points for items from our online rewards catalog which includes travel, merchandise, gift cards or redeem for 1% cash back (sometimes more with varying offers), to be applied as a credit to your account. uChoose Customer Service is available by calling 1-800-314-3728.

How much does it cost to participate?
How do I earn points?
Where can I earn points?
When can I redeem my points?
Can I share points with family members?
What can I redeem my points for?
Where can I view my points earned?
My points aren’t showing up on my account, but I shopped at a participating retailer?

*uChoose Rewards points earned only on purchases, not cash advances or balance transfers.

PFCU Protect

Does PFCU Protect work with my mobile phone?

Yes. PFCU Protect works with both Apple and Android phones. It can be accessed through the PFCU banking app, which can be downloaded through the App Store and Google Play Store.

Can I check balances associated with the cards registered with PFCU Protect?
What type of alerts does PFCU Protect send?
Does PFCU Protect work for ATM cards?
Can a user unsubscribe from PFCU Protect?
How long does the app stay logged in if you don’t log out?
How will names appear on the card within the app?
How can I access PFCU Protect?
Why are the withdrawal limit and purchase limit amounts not displayed in the Card Details screen?
Does PFCU Protect reflect the card status?
What does it mean when a card is "off?"

Become a Member Today

Whether it’s getting started on your financial life, buying a new home, or getting your dream car, we’re here to help you in your financial journey every step of the way. Join a fast-growing family of Morris County community members and start enjoying the benefits of a Picatinny Federal Credit Union Membership today!
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