As a result of the recent data breach at Target and other retailers, we thought this would be a good opportunity to once again remind our members about the need to be on the lookout for phishing and other targeted scams that will attempt to use the information obtained in a breach in furtherance of additional criminal activity.
As you may know, phishing refers to criminal activity that attempts to fraudulently obtain sensitive information, such as social security number, driver’s license, credit card or bank account information. Sometimes a scam artist will first send a benign email and then follow that up with a phishing email that usually contains a malicious link. Cyber-criminals have typically used emails to launch this type of attack, but with the widespread use of social media networks and smartphones with internet access, these types of attacks are multiplying.
Educating consumers is the first line of defense in trying to stop this type of activity. Please keep the following in mind when confronted with an email purported to be from PFCU or any financial institution.
- You should NEVER respond to an email that directs you to update your personal information by dialing a telephone number or replying to an email. You should only use the customer service phone number on the back of your card or the publically published phone number on our website.
- Any communication from PFCU will inform you about developments in the situation but will never include links or phone numbers urging you to act immediately or dire consequences will ensue.
As a result of the breach, Target has committed to providing credit monitoring services at no cost to all those impacted by this event. More information about the Target Breach can be found at:
https://corporate.target.com/about/payment-card-issue.aspx and additional information about Phishing in general can be found at www.visa.com/phishing/
As a reminder, in most cases the Picatinny Federal Credit Union Debit and Platinum Rewards Credit cards have ZERO liability to you, the member. If you suspect fraudulent activity please report it immediately and we will issue a provisional credit in the full amount of the fraud to your account pending completion of our internal investigation and any applicable dispute resolution documentation.