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Check back here for important information and dates.
In the coming months, Picatinny Federal Credit Union will be introducing an upgraded banking system designed to provide members with a way to make banking easier, more convenient, and more secure.
This page provides the latest information, updates, and resources throughout this process.
Here’s a checklist to ensure the upgrade goes smoothly!
New enrollments for Bill Pay and Zelle® will be unavailable.
If you are planning to enroll in either service, please do so before July 1 or wait until after the upgrade is complete.
Bill Pay services will be unavailable.
During this time, you will not be able to:
The following services may experience temporary downtime during the system upgrade:
Please note that external transfer accounts will not carry over during the upgrade. If you currently use external transfers, you will need to re-establish those connections after August 4, 2026.
Members may experience delays in the processing of ATM deposits and night drop deposit during the upgrade period.
All Picatinny FCU branches will be CLOSED.
You have questions, we have answers!
In recent member surveys, PFCU was rated as a leader in member service, products, services, and overall member satisfaction. However, an area of opportunity was in our technology. We want to be the best we can be, so we started a journey to enhance our technology offerings. Some solutions have been introduced, and this year we are focusing on our digital banking platforms including Online, Mobile, and Bill Pay.
The enhanced Online and Mobile Banking will offer a fresh new look, more intuitive design, and enhanced functionality to manage all your financial needs. The new system also offers strengthened security, improved compliance capabilities, and flexibility to support future growth and innovation for members.
There will be updates to:
Yes, in the best way possible! The Online and Mobile Banking experience will offer updated tools, improved functionality and a more user-friendly design. You’ll have convenient access to your accounts and new features that make managing your finances easier than ever.
As part of our system upgrade, some account numbers may be updated behind the scenes and do not affect your daily banking. These changes are administrative in nature to improve accuracy, security, and flexibility while keeping everyday banking experiences seamless.
These behind-the-scenes changes do not impact the use of your current Picatinny Federal Credit Union debit card, credit card, or checks.
No, you can continue to use your current Picatinny Federal Credit Union debit card, credit card, and checks as usual. Any changes to account numbers are largely administrative and do not impact members’ daily banking.
There will be a new centralized, intuitive, and streamlined Bill Pay interface to give your better visibility into and make managing your payments easier than ever. As the launch day nears, we will be updating this page and sending communications with all the important information you need to ensure a smooth transition to the new experience. Please be on the lookout for these communications in your email and mailbox and be sure to visit this page at any time for the most up-to-date information and tools.
While account numbers are changing, the following remain the same and require no action on your part:
There are a few steps we’ve recommended members take in preparation for the upgrade and member will need to download the new Picatinny Federal Credit Union Mobile App after the upgrade. To ensure the transition is seamless, members should review and compete the member checklist for details. Please be on the lookout for these communications in your email and mailbox and be sure to visit this page at any time for the most up-to-date information and tools.
Dear Valued Member, Picatinny Federal Credit Union is thrilled to